{"id":5357,"date":"2020-06-03T12:27:24","date_gmt":"2020-06-03T12:27:24","guid":{"rendered":""},"modified":"2026-10-27T10:26:26","modified_gmt":"2026-10-27T10:26:26","slug":"the-challenges-of-mobile-learning-and-how-to-overcome-them","status":"publish","type":"post","link":"https:\/\/capytech.com\/en\/blog\/the-challenges-of-mobile-learning-and-how-to-overcome-them\/","title":{"rendered":"The Challenges of Mobile Learning and How to Overcome Them"},"content":{"rendered":"<h1><b>The Challenges of Mobile Learning and How to Overcome Them<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">Mobile learning offers benefits and opportunities, but there are challenges as well. Those challenges need to be acknowledged and, if proper steps are taken, can usually be overcome.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is important as the <\/span><a href=\"https:\/\/capytech.com\/blog\/the-benefits-of-mobile-learning\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">benefits of mobile learning are substantial<\/span><\/a><span style=\"font-weight: 400;\">. They include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Giving learners the flexibility to complete training courses on the go<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Improving engagement and training effectiveness as learners can complete courses at a time that best suits them<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Gives greater ownership to learners which also helps to enhance the effectiveness of the training<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Most learners are familiar with mobile devices and are comfortable using them<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Mobile learning is particularly appealing to younger generations<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">So, what are the challenges of designing e-learning content primarily for mobile devices like phones and tablets? More importantly, how can you overcome these challenges?<\/span><\/p>\n<h2><b>Challenge: Data Security<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">This is often the biggest concern, particularly if the approach involves BYOD, bring your own device. In other words, where learners complete training on personal phones rather than company-owned devices.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The first step when considering security is to assess the risk. After all, different training topics will carry different levels of risk.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, there may less risk with topics like improving problem-solving or time management skills than there is with training on a sensitive internal company procedure. This is because training on topics like problem-solving and time-management are often generic rather than company-specific.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Even with company-specific training, you may not need to include sensitive company data, reducing the risk.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition to assessing the security risk, you need to review or put in place effective security policies. You may also need to involve your IT team to improve or adapt procedures. An example would be implementing two-factor authentication.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After all the above, you may have topics that you decide are unsuitable for mobile learning. You should still keep an open mind with other topic areas, however.<\/span><\/p>\n<h2><b>Challenge: Development and Design Capabilities<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Developing e-learning modules mainly for mobile devices is a specialised skill, so you might not have the capability in-house. Hiring a professional e-learning developer in Saudi Arabia or the UAE is the solution.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You will get all the benefits of using a professional developer, including the ability to create <\/span><a href=\"https:\/\/capytech.com\/blog\/12-ways-to-create-immersive-training-experiences-using-e-learning\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">engaging and effective mobile learning content<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><b>Challenge: Mobile Devices Have Small Screens<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Have a look at a social media platform like LinkedIn on your phone and then on a computer. It looks better on the phone, doesn\u2019t it?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the right skills, it is possible to create professional, attractive, and highly functional e-learning content for mobile devices. Therefore, the small screen shouldn\u2019t be a barrier. In fact, in the hands of the right developer, it can be an advantage.<\/span><\/p>\n<h2><b>Challenge: Learner Supervision<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Will learners really complete training courses without being supervised? Will they do the training properly or will they rush through it so it can be marked as complete?<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Both the above are concerns for managers. There are a few ways to overcome this challenge.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The first is to use e-learning analytics not only to check if a learner has completed a training module, but to also look at their scores and feedback responses. You can also check for improvements in their performance or a change in their behaviour in the weeks and months after the completion of the training.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It can also help if you establish and nurture a learning culture in your organisation, where training and professional development are welcomed and encouraged.<\/span><\/p>\n<h2><b>Challenge: Compatibility Issues<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Your team might use different types of devices, especially if they are using personally owned phones or tablets. This can create compatibility issues where the training may not work on some devices.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A professional e-learning developer will be able to mitigate this by making your training compatible with as many types of devices as possible. You should also consider <\/span><a href=\"https:\/\/capytech.com\/blog\/responsive-e-learning-course-design-crucial\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">making the e-learning module responsive<\/span><\/a><span style=\"font-weight: 400;\"> so it can be completed on laptops and computers. This gives learners with compatibility issues another option.<\/span><\/p>\n<h2><b>Challenge: Learner Distractions<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Will your team be overly distracted if they are completing the mobile learning course in their own home or another non-work location?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Firstly, mobile learning can just as easily be completed on company premises as any other location.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That said, there are distractions in the home environment. In general, however, people tend to be responsible when working from home and are just as effective and productive as when they are in the workplace.<\/span><\/p>\n<h2><b>Challenge: Maintaining Work-Life Balance<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">This point follows on from the previous one as you might find that providing online training impacts the work-life balance of some of your employees, i.e. completing a training course during their own time rather than in working hours.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Helping learners find time during work hours might be necessary in this situation.<\/span><\/p>\n<h2><b>Challenge: Measuring Return on Investment<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">While the method of delivery is different, <\/span><a href=\"https:\/\/capytech.com\/blog\/ways-to-measure-e-learning-return-on-investment\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">measuring return on investment for mobile learning<\/span><\/a><span style=\"font-weight: 400;\"> should be the same as for any other training delivery method. Here are some examples:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assess learners to check their understanding of the topic.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assess performance improvement over time using objective measurements like increased sales, improved Customer Satisfaction Score, etc<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assess behavioural change using subjective methods such as getting feedback from supervisors and line managers<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If the training is on a compliance topic, assess whether you have achieved your compliance goals<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Review the total costs associated with the training to identify savings made<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assess learner satisfaction<\/span><\/li>\n<\/ul>\n<h2><b>Go Mobile<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Mobile learning won\u2019t be appropriate in all situations and for all topics, but it can be hugely beneficial to the training and development strategy in your organisation. As with all methods of delivering training, there are challenges to overcome. With the right approach, overcoming these challenges is practical, cost-effective, and achievable.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Challenges of Mobile Learning and How to Overcome Them Mobile learning offers benefits and opportunities, but there are challenges as well. Those challenges need to be acknowledged and, if proper steps are taken, can usually be overcome. This is important as the benefits of mobile learning are substantial. They include: Giving learners the flexibility to complete training courses on &#8230; <\/p>\n<div><a href=\"https:\/\/capytech.com\/en\/blog\/the-challenges-of-mobile-learning-and-how-to-overcome-them\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":2,"featured_media":5358,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-5357","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v24.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Challenges of Mobile Learning and How to Overcome Them - Capytech<\/title>\n<meta name=\"description\" content=\"Mobile learning offers benefits and opportunities, but there are challenges as well.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/capytech.com\/en\/blog\/the-challenges-of-mobile-learning-and-how-to-overcome-them\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Challenges of Mobile Learning and How to Overcome Them - 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